How does the deposit work for grad photos?

Update: Due to the Canada Post strike on November 15, 2024, we are no longer shipping Artona Books to preview images and have adjusted our deposit refund process. See full details below.

For most of our grad sessions, we don't charge a sitting fee. All you pay is a $60 deposit that can be used toward an order later. If you decide not to order, we'll refund it.

Here's how it works: You have 90 days from the day of your session to use the deposit toward an order — that's three months. When ordering online, your deposit will automatically be applied in your cart.

If you would like a refund for your deposit, please submit a request online within 30 days of your session. All requests submitted after 30 days of the grad session will not be eligible for refund.

Please note that we do charge a $15 sitting fee for some universities we work with. This fee goes straight to student services and is not eligible for a refund.

If you have any questions, please do not hesitate to get in touch with us.